Insured members
Coordinated transport, not self-booked rides.
Members on Care Drive do not hail rides like a consumer app. Insurance coordinators book transport in advance; members receive trip details, driver information and arrival updates.
Member experience
Clarity and dignity.
- Trip visibility with driver and vehicle details before pickup
- Live status updates on the day of transport
- Mobility and vehicle preferences stored on member profile
- Emergency contact storage
- Medical transport notes for drivers and coordinators
- Trip history tracking across claims and programs
- Member suspension and reactivation managed by coordinators
Member roster management — eligibility, preferences and medical notes — is managed by insurance coordinators in the insurer console.
For insurers
Coordinators manage every member journey.
Corporate onboarding, roster management and claim-tied bookings in one tenant.