Owner-drivers join the platform through a structured verification flow — licence, insurance, vehicle, accreditation and training. Coordinators only see drivers who are currently compliant.
Everyday01For mobile, ambulatory members attending appointments, clinics or follow-ups. The most common vehicle class on Care Drive.
Premium02For VIP members, executive claimants and visiting assessors who need a quieter, more discreet vehicle experience.
Spacious03For members travelling with carers, family escorts or longer regional transfers between facilities.
Team04For day programs, group treatment runs and small-cohort transport with one driver and one job ID.
Group05For day-program shuttles, multi-member discharges and recurring program transport.
Care06Wheelchair-accessible vehicles with ramps, anchor restraints and accredited drivers for NDIS and accessibility-requirement bookings.
Tracking, cleanliness and document audit are platform-enforced — not driver-optional.
Drivers can't accept a job if any required document has expired. Coordinators see compliance status before they assign.
Every driver signs a Care Drive contract. They're not casual rideshare gig workers — they're medical transport operators.
Licence, insurance, registration, accreditation and clinical-area training are checked in-platform before a job can be accepted.
Driver KPIs — on-time arrival, member ratings, document expiry — are surfaced to dispatch in real time.
"Before Care Drive we were chasing licences and certificates on a spreadsheet. Now compliance is built into dispatch — if a driver isn't current, they don't see the job."
A guided demo using sample data — verification flow, compliance gates, dispatch console and audit trail.
