Advance booking engine
Pre-scheduled transport, every time.
Insurance coordinators create bookings in advance for treatments, surgeries and follow-ups. Care Drive manages the full lifecycle — not consumer ride hailing.
Capabilities
Built for planned medical transport.
- Pre-scheduled transport bookings — no real-time hailing
- Pickup and drop-off management with hospital selection
- Appointment references and booking notes
- Vehicle type selection and fare estimation
- Booking modification and cancellation with audit trail
- Booking lifecycle tracking from pending to completed
Booking lifecycle
Every status, tracked.
01
Pending dispatch
Coordinator creates the booking; awaiting assignment.
02
Assigned
A verified, compliant driver accepts the job.
03
En route
Driver is travelling to the pickup location.
04
Passenger on board
Member is in the vehicle; destination in progress.
05
Completed
Trip finished; job ready for invoicing.
06
Cancelled
Booking cancelled with audit trail retained.
Coordinator workflows
See how insurers book on Care Drive.
Member lookup, claim attachment and approval rules — in the coordinator console.