01
Claim-tied bookings
Every job attaches to a claim, member and program — so transport spend is traceable end-to-end.
For insurance companiesMulti-tenant SaaS · Australia
Medical transport, built for your claims team.
Care Drive is a multi-tenant platform for insurance companies that arrange transport for injured or insured members. Coordinators book in advance, verified drivers accept, and finance gets one clean invoice — claim-tagged.
40+
Insurer programs
62,000
Jobs / month
99.2%
On-time pickups
24 / 7
Dispatch support
Trusted by insurers & claims teams
AllianzEMLicareQBEGallagher BassettMedibank
Why insurers switch
Built for claims operations, not consumer rides.
The control, audit and reporting an insurance ops team needs — without spreadsheets, phone trees or driver chase-ups.
02
Consolidated invoicing
One monthly invoice per account, line-itemised by job, member and claim. Export to your finance stack.
03
Operations dashboard
Live view of bookings, driver assignment, on-time performance, spend by program and outstanding compliance.
04
Multi-tenant by design
Each insurer is fully isolated — own coordinators, own members, own claims, own reporting. No data crossover.
05
Duty of care, built in
Document-verified drivers, compliance-gated dispatch and an audit trail on every status change.
06
Medical-grade workflow
Designed for treatment runs, surgical pickups, rehab programs and accessibility-requirement transport.
Programs we run
One platform. Every claim type.
Workers' comp
Injured-worker transport
Pre-booked transport for assessments, treatment programs and IME appointments — claim-tagged and reportable.
CTP / Motor
CTP claimant journeys
Recurring rehab and specialist transport across the life of a claim, with spend visible per claimant.
Health funds
Discharge & hospital-in-the-home
Discharge collections, hospital-in-the-home visits and day-program shuttles dispatched from one console.
NDIS plan-managers
Plan-managed transport
Wheelchair-accessible fleet and plan-managed billing — managed alongside other supports.
How onboarding works
Live in a week.
No RFP marathon. Most insurer tenants have coordinators booking real jobs within five business days.
Book a 15-minute call01
We provision your tenant
A dedicated, isolated workspace with your branding, coordinators, approval rules and billing setup.
02
Onboard coordinators
SSO, role-based access and a 30-minute walkthrough. No member-facing app required.
03
Book, dispatch, invoice
Coordinators book, verified drivers accept, your team gets one consolidated invoice.
Member roster
Every member, one record.
Coordinators maintain insured members with eligibility, emergency contacts, mobility and vehicle preferences, medical transport notes and trip history — with suspension and reactivation controls.
- Add and edit insured members
- Eligibility management
- Emergency contact storage
- Mobility & vehicle preferences
- Medical transport notes
- Trip history tracking
Authentication & security
Multi-tenant isolation.
Care Drive supports secure login, role-based permissions and full tenant isolation — coordinators, members, drivers and dispatch operators each see only what their role allows.
- Multi-role authentication
- Role-based permissions
- Multi-tenant company isolation
- Session management
- Optional two-factor authentication
Plays well with your stack
Quietly integrated.
Plug Care Drive into the systems your claims and finance teams already run — claim platforms, SSO and exports. Bespoke API integrations where it matters.
- Claim systems — Guidewire, Snowflake exports, CSV feeds
- Finance — Xero, NetSuite, SAP, custom GL exports
- SSO — Okta, Microsoft Entra, Google Workspace
- Custom API & webhook access
Guidewire
Xero
NetSuite
Okta
SAP
Microsoft Entra
Google Workspace
Custom API
"We migrated 8,000 monthly transport jobs onto Care Drive in a quarter. Coordinators stopped calling drivers. Finance stopped chasing receipts. Compliance audits are now a one-click export."
Start the conversation
Let's scope your transport program.
Share your monthly job volume and claim mix — we'll come back with a tenant proposal, SLAs and a named partnerships lead.