Security01
Authentication & RBAC
Secure login, multi-role access, session management and tenant isolation for every user type.
- Multi-role authentication
- Role-based permissions
- Multi-tenant company isolation
Care Drive platform
Eleven modules. One operating system.
From coordinator booking to driver assignment, trip completion and finance-ready invoicing — every step of insurer-arranged medical transport runs through Care Drive.
40+
Insurer programs
62,000
Jobs / month
99.2%
On-time pickups
24 / 7
Dispatch support
Platform modules
Everything your program needs.
Pre-scheduled medical transport for insurance companies — not consumer ride hailing.
Insurers02
Corporate company management
Onboard insurance companies, manage coordinators and configure billing per tenant.
- Company onboarding
- Coordinator management
- Active/inactive controls
Members03
Member roster management
Maintain insured members with eligibility, preferences, medical notes and trip history.
- Eligibility management
- Mobility & vehicle preferences
- Emergency contacts
Core workflow04
Advance booking engine
Pre-scheduled transport bookings with pickup/drop-off, hospital selection and lifecycle tracking.
- Pre-scheduled bookings
- Fare estimation
- Modification & cancellation
Drivers05
Driver mobile application
Owner-drivers accept assigned jobs, update trip status and manage earnings from a dedicated app.
- Job board & accept/reject
- Daily schedule timeline
- Navigation integration
Operations06
Dispatch console
Real-time booking queue, driver assignment, urgency prioritisation and operational monitoring.
- Real-time booking queue
- Driver assignment
- Conflict handling
Comms07
Notifications & communications
Push, SMS and booking alerts for coordinators, drivers and members across the network.
- Push & SMS notifications
- Assignment alerts
- Schedule broadcasts
Finance08
Invoice & billing engine
Weekly or monthly invoicing with VAT handling, dispute management and PDF export.
- Billing cycles
- Trip-to-invoice mapping
- Dispute management
Compliance09
Driver & vehicle management
Driver onboarding, vehicle registration, document expiry monitoring and performance history.
- Driver verification
- Compliance tracking
- Insurance management
Insight10
Reports & analytics
Trips, revenue, driver utilisation and dispatch efficiency with exportable KPI dashboards.
- Trips & revenue analytics
- Booking trends
- Monthly KPI dashboards
System11
Admin settings & configuration
Notification, tax, timezone and security settings with system-wide operational controls.
- VAT & tax settings
- Timezone configuration
- Session timeout
Who uses Care Drive
Four roles, one platform.
See it in action
Walk through the full platform.
A guided demo with sample data — bookings, dispatch, compliance gates and invoicing.