B2B Platform · For Insurance Operations

Medical transport, pre-booked & managed.

The dispatch & scheduling platform insurance coordinators use to arrange transport for injured and insured members — verified drivers, compliance, and invoice-based billing in one system.

62,000 jobs / month
Trusted by insurers & partners
AllianzEMLicareQBEGallagher BassettMedibank
What the platform does

One system for every member journey.

Coordinators schedule. Drivers accept. Finance invoices. Every job — from a single specialist visit to a recurring rehab program — runs through one platform.

Explore platform
Care coordinator reviewing medical transport schedule
Operations, built in

Drivers verified before they accept a job.

Every owner-driver is background-checked, licence-verified and document-audited inside the platform. Coordinators see who's compliant before assigning a job.

< 4 min
Average job acceptance time
99.2%
Pickups within scheduled window
100%
Driver document verification
4.92
Average member-rated trip
Who uses the platform

One platform. Four roles.

Purpose-built consoles for insurance coordinators, insured members, verified owner-drivers and internal dispatch operators.

01
Insurance coordinators

Book and track every job.

Create bookings against a claim, attach approvals, and follow every leg from pickup to invoice.

02
Insured members

Know who, when, where.

Members get driver details, vehicle info and arrival updates — no app friction, no surprises.

03
Verified owner-drivers

Accept assigned jobs.

Pre-scheduled work, compliance reminders, payout statements — built for medical transport drivers.

04
Dispatch operators

Assign and monitor every job.

Real-time queue, driver assignment, urgency prioritisation and operational monitoring.

Built for insurance operations

Replace spreadsheets, calls and chasing — with one dispatch platform.